Muratec M F X - 5 5 5 5 User Manual Page 1

MFX-4555/5555 Professional Edition User's Guide DEPLOY. DUPLICATE. DIGITIZE. DELIVER.A4 MFPSPECIALISTS

9DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES)Approvals and CertificationsThe CE marking applied to this product symbolizes Samsung Electronics Co.,

Troubleshooting_99Printing quality problemsIf the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in pr

100 _TroubleshootingWhite Spots White spots appears on the page:• The paper is too rough and a lot of dirt from a paper falls to the inner devices wi

Troubleshooting_ 101Copying problemsCurl or wave• Ensure that the paper is loaded properly.• Check the paper type and quality. Both high temperature a

102 _TroubleshootingScanning problemsNetwork Scan problemsCopy image is skewed.• Ensure that the original is face down on the scanner glass or face up

Troubleshooting_ 103Fax problemsCommon PostScript problemsThe following situations are PS language specific and may occur when several printer languag

104 _TroubleshootingCommon Windows problemsCommon Linux problemsThe machine does not staple correctly when printing more than one copy from Acrobat Re

Troubleshooting_ 105Some color images come out in unexpected color.This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the ba

106 _TroubleshootingCommon Macintosh problemsThe machine does not scan.• Check if a document is loaded into the machine.• Check if your machine is con

Supplies and accessories_ 107supplies and accessoriesThis chapter provides information on cartridges and accessories available for your machine.This c

108 _Supplies and accessoriesHOW TO PURCHASETo order Samsung-authorized supplies or accessories, contact your local Samsung dealer or the retailer whe

10ORIGINAL SSLEAY LICENSECopyright (C) 1995-1998 Eric Young ([email protected]) All rights reserved.This package is an SSL implementation written by E

Installing accessories_ 109installing accessoriesYour machine is a full-featured model that has been optimized to meet most of your printing needs. Re

110 _Installing accessories6. Replace the control board cover. 7. Reconnect the power cord and printer cable, and turn the machine on.Activating the a

Installing accessories_ 111ENABLING FAX FEATURE AFTER INSTALLING THE FAX OPTION KITAfter installing the Fax kit, you have to set up the machine in ord

112 _SpecificationsspecificationsThis chapter guides you about this machine’s specifications such as various features.This chapter includes;• General

Specifications_ 113COPIER SPECIFICATIONSSCANNER SPECIFICATIONSFACSIMILE SPECIFICATIONS (OPTIONAL)a.Print speed will be affected by operating system us

114 _GlossaryglossaryADFAn Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine

Glossary_ 115An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emul

116 _GlossaryLEDLEDA Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC addressMedia Access Control (MAC

Glossary_ 117Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address

118indexAADF, load 31adjustmentaltitude 28admin setting 72altitude adjustment 74answering machine/fax 60authenticationnetwork accounting 77printing a

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119GroupGroup fax number 62IID copy 42ID stamp in copying 75imaging unit 18imaging unit reorder notification 80Individualemail addresses for scanning

120problem, solveLinux 104printing quality 99problemscopying 101display message 94faxing 103network scanning 102paper feeder 97PostScript 103printing

© 2009 Muratec America, Inc. All rights reserved.This user’s guide is provided for information purposes only. All information included herein is subje

121 Features of your new laser MFP4 Safety InformationINTRODUCTION18 18 Printer overview18 Front view18 Rear view 19 Control panel overview 20 Introdu

13contentsCOPYING39 39 Understanding the Copy screen39 Basic tab39 Advanced tab40 Image tab 40 Copying originals 40 Changing the settings for each cop

1455 Scan to Edge55 Quality55 File Format55 Scan PresetBASIC PRINTING56 56 Printing a document 56 Canceling a print jobFAXING (OPTIONAL)57 57 Preparin

15contents66 Forwarding a sent fax to other destination by an email66 Forwarding a received fax to other destination by an email66 Forwarding a sent f

1681 Cleaning the scan unit 82 Maintaining the Toner cartridge82 Toner cartridge storage82 Handling instructions82 Use of non-Muratec and refilled ton

17contentsSPECIFICATIONS112 112 General specifications 112 Printer specifications 113 Copier specifications 113 Scanner specifications 113 Facsimile s

18 _IntroductionintroductionThese are the main components of your machine:This chapter includes• Printer overview• Control panel overview• Introducing

1features of your new laser MFPThank you for purchasing this multifunctional product. Your machine provides printing, copying, scanning, and faxing fu

Introduction_19CONTROL PANEL OVERVIEW1Machine SetupLeads you to the machine setup and advanced settings. (See "Machine Setup" on page 72.)2J

20 _IntroductionINTRODUCING THE TOUCH SCREEN AND USEFUL BUTTONSTouch screenThe touch screen allows for user-friendly operation of the machine. Once yo

Introduction_21Interrupt buttonWhen you press this button, the machine goes into interrupt mode which means it stops a printing job for urgent copy jo

22 _IntroductionMENU OVERVIEWThe control panel provides access to various menus to set up the machine or use the machine's functions. These menus

Introduction_23Admin SettingUsage Page ReportWhen the display “Are you sure you want to print it?” shows, press “Yes”.Job Status buttonThis menu shows

24 _IntroductionSUPPLIED SOFTWAREYou must install the printer and scanner software using the supplied CD after you have set up your machine and connec

Getting Started_25getting startedThis chapter gives you step-by-step instructions for setting up the machine.This chapter includes:• Setting up the ha

26 _Getting StartedConfiguring network protocol via the machineYou can set up TCP/IP network parameters, follow the steps listed below. 1. Make sure y

Getting Started_27LinuxINSTALLING THE SOFTWAREYou have to install the machine software for printing. The software includes drivers, applications, and

28 _Getting StartedTo verify your machine’s IP address or the MAC address, print a Network Configuration page. (See "Printing a report" on p

2FEATURES BY MODELSThe machine is designed to support all of your document needs – from printing and copying, to more advanced networking solutions fo

Getting Started_29Setting job timeoutWhen there is no input for a certain period of time, the machine exits the current location. You can set the amou

30 _Getting StartedSetting network values1. Print the machine’s network configuration report to find your machine’s MAC address. (See "Printing

Loading originals and print media_31loading originals and print mediaThis chapter introduces you to how to load originals and print media into your ma

32 _Loading originals and print media2. Adjust the document width guides to the paper size.SELECTING PRINT MEDIAYou can print on a variety of print me

Loading originals and print media_33Specification on print mediaTYPE SIZE DIMENSIONSWEIGHTACAPACITYBPlain paper Letter 216 x 279 mm (8.5 x 11 inches)•

34 _Loading originals and print mediaMedia sizes supported in each mode Guidelines for special print mediaMODE SIZE SOURCECopy mode Letter, A4, Legal,

Loading originals and print media_35CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAYTo load longer sizes of paper, such as Legal-sized paper, you need

36 _Loading originals and print media2. After inserting paper into the tray, while pinching the paper width guide as shown, move it toward the stack o

Loading originals and print media_37In the multi-purpose trayThe multi-purpose tray can hold special sizes and types of print material, such as postca

38 _Loading originals and print media4. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too

3FINDING MORE INFORMATIONYou can find information for setting up and using your machine from the following resources, either as a print-out or onscree

Copying_39copyingThis chapter gives you information about using your machine as a copy machine.This chapter includes• Understanding the Copy screen• C

40 _CopyingImage tab• Erase Edge: Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (See "Er

Copying_41paper, and 3rd page is the letter-sized paper, then the machine prints the output first letter, legal, and letter in order from several tray

42 _CopyingDeciding the form of copy output (Collated / Staple) Press the Basic tab > Output, then use left/right arrows to select Collated or Stap

Copying_43Copying ID with the manual ID copy option If you want to copy several ID cards on a paper, or adjust the copying position of the page, follo

44 _Copying1. Place a single original face down on the scanner glass. (See "Loading originals" on page 31.) 2. Press Copy from the Main scre

Copying_456. Press OK.7. Press Start on the control panel to begin copying.Cover copyingThe machine automatically adds covers to your copied set using

46 _Copying1. Place the originals face up in the DADF. Or place a single original face down on the scanner glass. (See "Loading originals" o

47 _ScanningscanningScanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Then you can fa

48 _ScanningBasic tabThis section explains the Basic tab of Scan to Email and Scan to Server, and NetScan's basic screen.Scan to Email• From: Sen

4safety informationIMPORTANT SAFETY SYMBOLS AND PRECAUTIONSWhat the icons and signs in this user manual mean:These warning signs are here to prevent i

Scanning_49• Color Mode: Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. (See

50 _Scanning4. Click Machine Settings > E-mail Setup > Individual Address Book. Then the screen shows Individual Address Book on the right side

Scanning_51SCANNING ORIGINALS AND SENDING VIA NETWORK SCAN MANAGER (NETSCAN)You can scan an image on the machine via the Network Scan program which is

52 _Scanning4. Enter the server port number, from 1 to 65535.The default port number is 88.5. You can add a backup domain as a previous step.6. Click

Scanning_5314. Enter the Scan File Folder under shared folder for storing the scanned image.15. Click Apply.SCANNING ORIGINALS AND SENDING VIA SMB/FTP

54 _ScanningOriginal SizeYou can specify the scanning area on the originals by selecting the pre-defined size, or putting in the margin value or Auto.

Scanning_55Scan to EdgeYou can set the machine to scan full size of a page as it is. Usually, the machine scans a page except edges, which means the m

Basic printing_56 basic printingThis chapter explains common printing tasks.This chapter includes:• Printing a document • Canceling a print jobPRINTIN

57 _Faxing (Optional)faxing (optional)This chapter gives you information about using your machine as a fax machine. This chapter includes:• Preparing

58 _Faxing (Optional)• Duplex: Selects whether the machine send faxes on one side of the original, or both sides of the original. • Resolution: Adjust

5LASER SAFETY STATEMENTThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser

Faxing (Optional)_597. Press Start on the control panel. The machine starts to scan and send a fax to destinations.Sending a fax manually (On Hook Dia

60 _Faxing (Optional)Sending a priority faxThis function is used when a high priority fax need to be sent ahead of reserved operations. The original i

Faxing (Optional)_61Receiving faxes in memorySince your machine is a multi-tasking device, it can receive faxes while you are making copies or printin

62 _Faxing (Optional)Storing individual fax numbers (Speed Dial No.)1. Press Fax > the Basic tab > Individual.•Edit: Changes the ID, Speed Dial

Faxing (Optional)_634. Receiver presses Start to receive the stored fax. Storing the originals for polling1. Press Fax from the Main screen.2. Place t

64 _Faxing (Optional)4. Press the down arrow to scroll down, if necessary.5. Press Mailbox Setup. 6. Press Mailbox Configuration. Then the screen disp

Faxing (Optional)_655. Enter Remote Fax No, Mailbox No., and Passcode. All these field are filled with information from the receiver. 6. Press OK.PRIN

66 _Faxing (Optional)4. Press down arrow on the right side.5. Press Fax Forward Settings > Forward to Fax Setting > Send Forward.6. Press On and

67 _Using USB memory deviceusing USB memory deviceThis chapter explains how to use a USB memory device with your machine.This chapter includes:• About

68 _Using USB memory deviceSCANNING TO AN USB MEMORY DEVICEYou can scan a document and save the scanned image onto a USB memory device. When you scan

6OZONE SAFETYDuring normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisa

Using USB memory device_69• Scan Preset: Automatically changes some scan options such as file format, resolution, and more. You can adjust options to

70 _Using USB memory deviceDarknessYou can select the degree of darkness of the scanned output. If your original document is light or faded, press the

Using USB memory device_71• Overwrite:You can set the machine to delete previous job information on USB as you store new job information.PRINTING FROM

Machine status and advanced setup_72machine status and advanced setupThis chapter explains how to browse the current status of your machine, and the m

Machine status and advanced setup_73BROWSING THE MACHINE’S STATUSYou can browse the machine information and validate some features of the machine.1. P

74 _Machine status and advanced setupPower Saver You can reduce energy consumption by setting these features. Power Saver has three options, first Sca

Machine status and advanced setup_75COPY SETUPFor copy output, you can set up several options in advance.1. Press Machine Setup on the control panel.2

76 _Machine status and advanced setupRedial The machine can automatically redial a remote fax machine, if it was busy. You can set the number of redia

Machine status and advanced setup_77NETWORK SETUPYou may set up the network with the machine's touch screen. Before doing that, you must have the

78 _Machine status and advanced setupOPTIONAL SERVICEWhen you want to add the optional features for this machine, you have to install the optional kit

7RADIO FREQUENCY EMISSIONSFCC Information to the UserThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two con

Machine status and advanced setup_79PRINTING A REPORTYou can print a report on the machine's configuration or font list, etcetera.1. Press Machin

80 _MaintenancemaintenanceThis chapter provides information for maintaining your machine and the toner cartridge.This chapter includes• Printing a mac

Maintenance_81CHECKING DOCUMENT BOXThe machine shows the document box list of the print or fax job.Press Document Box on the Main screen. If the scree

82 _Maintenance3. Wipe the surface of the scanner glass and DADF glass until it is clean and dry.4. Wipe the underside of the scanner lid and white sh

Maintenance_833. Turn the cartridge locking lever toward the right until you hear a 'click', to release the toner cartridge.4. Lift the lock

84 _MaintenanceReplacing the imaging unit1. Open the side cover.2. Open the front cover.3. Turn the cartridge locking lever toward the right until yo

Maintenance_8510. Slide the toner cartridge in until it locks in place.11. Turn the cartridge locking lever toward the left until you hear a 'cli

86 _TroubleshootingtroubleshootingThis chapter gives helpful information for what to do if you encounter an error.This chapter includes:• Tips for avo

Troubleshooting_87Misfeed of exiting paper1. Remove the remaining documents from the DADF.2. Open the DADF cover.3. Open the document input tray upwar

88 _Troubleshooting5. Close the white document background and the scanner lid. Then load the removed pages back into the DADF.CLEARING PAPER JAMSWhen

8You should also know that:• Your machine is not designed to be connected to a digital PBX system.• If you intend to use a computer modem or fax modem

Troubleshooting_894. Carefully remove the misfeed paper in the direction shown.5. Close the side cover and insert the paper tray. Lower the rear part

90 _Troubleshootingin this area, stop and go to step 4.4. Pull out the optional tray 2.5. Lift the front part of the tray slightly up to release the t

Troubleshooting_913. Pull the jammed paper out, in the direction shown, pulling gently and slowly in order to avoid tearing the paper. If the paper do

92 _TroubleshootingIn the multi-purpose tray1. If the paper is not feeding properly, pull the paper out of the machine.2. Open and close the side cove

Troubleshooting_93In the duplex unit areaIf the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted

94 _Troubleshooting3. Remove the jammed paper.4. Pull up on the stacker lever and then close the stacker front cover.Paper jam at exit of finisher1. G

Troubleshooting_95Finisher error: [zzz]. Please turn off then onThere is a problem in the finisher unit.Turn the machine off and reinstall the finishe

96 _TroubleshootingPaper Jam in tray 1 Paper misfed from trayOr paper has jammed in the tray feed area. Or the tray cover is opened.Clear the jam. (Se

Troubleshooting_97SOLVING OTHER PROBLEMSThe following chart lists some conditions that may occur and the recommended solutions. Follow the suggested s

98 _TroubleshootingPrinting problemsCONDITIONPOSSIBLE CAUSESUGGESTED SOLUTIONSThe machine does not print.The machine is not receiving power.Check the