Muratec MFX-2550 User Manual

ENG© 2010 MURATA MACHINERY, LTD. Printed in China 2010-02Part Number: DC4-90440-60MAI Order Number: OMMFX25503301 East Plano Parkway, Suite 100Plano

1How to Read This Manual ixKey DescriptionsIn this manual, the operating keys are described as follows:The key names on the control panel are shown

123RegistrationList of Settings 3-15[List] ScreenYou can print various lists.AddressPrints a list of the destinations registered in the address boo

3-16 List of SettingsF-Code Box ListPrints a list of the registered F-Code boxes.Refer to Chapter 4, “F-Code Communications” in the Scanner and Fa

Chapter 4MaintenanceReplacing the Toner Cartridge ...4-2Replacing the Drum

4-2 Replacing the Toner CartridgeReplacing the Toner CartridgeWhen the toner runs out, the machine will display “Toner should be replaced” and will

1234MaintenanceReplacing the Toner Cartridge 4-3Unpack the toner cartridge from its carton. Then, holding the toner cartridge 4 with both hands, ge

4-4 Replacing the Drum CartridgeReplacing the Drum CartridgeWhen the drum is near the end of life, the machine will display the message “The drum i

1234MaintenanceReplacing the Drum Cartridge 4-5Pull the used drum cartridge out.3 Unpack the new drum cartridge from its carton and slide it into t

4-6 Replacing the StampReplacing the StampNoteThe stamp function is optional for MFX-2570 only.• Do not directly touch the stamp surface. If the in

1234MaintenanceReplacing the Stamp 4-7Put the removed 4 cap on the used stamp, and remove the used stamp.If you cannot pull out the stamp, use tool

4-8 Cleaning the PrinterCleaning the PrinterCleaning the Drum Charge Wire and the Print HeadWhen the following message is displayed, or you are exp

x PrecautionPrecautionBesides the “Safety Information” supplied with this product, please observe the following instructions.Installation Precautio

Chapter 5TroubleshootingDocument Jams...5-2Jam

5-2 Document JamsDocument JamsIf a document jams in the ADF (automatic document feeder), the following message will appear.NoteTo prevent document

12345TroubleshootingDocument Jams 5-3Jam in the Document FeederMFX-2570 Users Open the ADF cover.1 Open the inner cover.2 Gently remove the docume

5-4 Document JamsMFX-2550 Users Open the ADF cover.1 Gently remove the document from the ADF. If you cannot remove it, turn the 2 release knob to

12345TroubleshootingDocument Jams 5-5Document Jammed in the Feed AreaOpen the platen cover.1 Open the ADF cover and turn the release knob to remove

5-6 Paper JamsPaper JamsIf a paper jam occurs, the following message will appear.If a paper jam occurs during fax reception, the machine will store

12345TroubleshootingPaper Jams 5-7If paper is jammed in the paper supply area, remove the jammed paper.2 If paper is jammed in a paper cassette, op

5-8 Paper JamsIf paper is jammed in the paper output area, slowly remove the jammed paper 5 from the paper output side.Close the side cover and pap

12345TroubleshootingAlarms 5-9AlarmsWhen a transmission error occurs, or there is a problem with the machine, the information lamp will illuminate,

5-10 AlarmsIf you cannot solve the problemIf you have a problem with your machine that you cannot solve with the information provided in this chapt

1Precaution xiSpace Requirements CautionDo not let any object obstruct or plug the ventilation holes of this product. Accumulated heat inside the

Chapter 6SpecificationsSpecifications ...6-2G

6-2 SpecificationsSpecificationsPlease note that the product specifications and appearance are subject to change without notice.GeneralBasic Specificat

123456SpecificationsSpecifications 6-3Printer Specifications Item SpecificationsPhotoreceptor type OPC drumPrinting method Dry electric photographic r

6-4 SpecificationsFax Specifications Item SpecificationsScanline densityUltra-high resolution mode:High resolution mode:Standard mode:Main scanner 60

123456SpecificationsSpecifications 6-5Printer Driver Specifications Item SpecificationsPrinter Language GDIOption:PCL 5e, PCL XL, XPS, PostScrip 3, PD

6-6 SpecificationsFax Driver *1 SpecificationsItem SpecificationsImage encoding method MMRResolution 600 × 600 (dots/inch)400 × 400 (dots/inch)200 ×

123456SpecificationsSpecifications 6-7OfficeBridge Specifications Item SpecificationsSupported browsers Internet Explorer® 6, Internet Explorer® 7, Int

6-8 SpecificationsOptions500-sheet 2nd cassetteItem SpecificationsPaper sizesLetter, Half-Letter, LegalPaper storage capacity 500 sheets (20-24 lbs.

123456SpecificationsSpecifications 6-9MFX-2550 13.8 in. (350 mm)20.5 in. (520 mm)15.4 in. (390 mm)0.4 in. (11 mm)17.6 in. (446 mm)18.1 in. (461 mm)0

6-10 SpecificationsIndexAAddress book registration ...3-2Administrator Password ...

xii PrecautionOperation PrecautionsIMPORTANTA negligible amount of ozone is generated during normal operation of this machine. • An unpleasant odor

1Precaution xiiiTransporting the Machine CautionBefore transporting the machine, be sure to check that you disconnect the plug from • the outlet a

xiv PrecautionCaution Labels and IndicatorsCautionThe area around the fuser unit becomes extremely hot during operation. Do not touch the area arou

1Precaution xvProduct Recycling and DisposalCautionThis product contains mercury.Disposal of mercury may be regulated due to environmental consider

xvi ContentsContentsIntroduction ...i

1Contents xviiLoading Paper into the Paper Cassettes ...1-26Loading Paper into the Bypas

xviii ContentsCleaning the Printer ...4-8Cleaning th

IntroductionThank you for choosing the MFX-2570 and MFX-2550.This User’s Guide describes the functions, operating procedures, and precautions for the

1Overview of Manuals xixOverview of ManualsThe instruction manuals for this product that describe the detailed operational and setting procedures a

xx Overview of Manuals

Chapter 1IntroductionPart Names and Functions ...1-2Overview of th

1-2 Part Names and FunctionsPart Names and Functions12367891011131245No. Name Description1 ADF cover Open this when a document jams and when cleani

1IntroductionPart Names and Functions 1-32122231415161718192024No. Name Description14 Platen cover This holds down the document.15 Document glass A

1-4 Part Names and Functions27282625No. Name Description25 Toner cartridge Load the toner cartridge here.26 Charge wire cleaning rod When the print

1IntroductionOverview of the OfficeBridge 1-5Overview of the OfficeBridgeWhen the machine is connected to the network, you can operate it using the W

1-6 Control PanelControl PanelMode keys1 Switches the machine to the Copier, Scanner, Fax and Printer mode.Display Contrast dial2 Adjusts the contr

1IntroductionControl Panel 1-7<Energy Save>12 Puts the machine into the energy save mode and reduces power consumption. (See page 1-22.)<S

1-8 Operation ScreensOperation ScreensYou can operate the machine by directly touching the keys and tabs on the touch screen.Ready ScreenYou can us

ii Regulatory informationRegulatory informationCustomer informationUnited States of AmericaThe MFX-2570 and MFX-2550 hereafter referred to as “prod

1IntroductionOperation Screens 1-9Copy Ready Screen Names and Functions Paper selection keySelects the cassette or tray containing the paper you w

1-10 Operation ScreensFax Ready Screen Names and Functions Shared/Personal displayDisplays whether the shared screen or personal screen is display

1IntroductionOperation Screens 1-11My MFP ScreenPress <My MFP> to switch to the My MFP screen. “Shortcuts” enable you to directly access func

1-12 Connection and Main SettingsConnection and Main SettingsConnecting the LAN CableAttach a ferrite core to the LAN cable.1 Make a loop near the

1IntroductionConnection and Main Settings 1-13Connect the modular cable to the telephone line jack, as indicated in the 2 diagram.Connecting an Ext

1-14 Connection and Main SettingsAdjusting the Screen ContrastYou can adjust the Display Contrast dial on the control panel to change the contrast

1IntroductionConnection and Main Settings 1-15If an administrator password is set, enter the password and press [Enter]3 .If an administrator passw

1-16 Connection and Main SettingsIf “7 The language was changed. Try to turn on power.” is displayed on the screen, turn off the machine power, and

1IntroductionConnection and Main Settings 1-17Specifying the Network SettingsYou can automatically or manually set the IP address of the machine.No

1-18 Connection and Main SettingsPress [Obtain IP address].6 Select [ON] and press [Enter].7 Manually Setting the IP Address Disable DHCP, and man

1Regulatory information iiiof the receiving business or other entity, or other individual sending the message and the telephone number of the sendi

1IntroductionConnection and Main Settings 1-19Press [IP Address].8 Enter the IP address, and press [Enter].9 Press [Subnet Mask].10 Enter the Subne

1-20 Power Switch and Energy Save ModePower Switch and Energy Save ModeThe machine has three power-related switches; the main power switch, the pow

1IntroductionPower Switch and Energy Save Mode 1-21 Turning the Power OFFTurn the main power OFF when not using the machine for an extended period

1-22 Power Switch and Energy Save Mode<Energy Save> and Energy Save ModeWhen the machine has been idle for a long period of time, the energy

1IntroductionLoading Paper 1-23Loading PaperAcceptable PaperPaper cassettePaper type Paper size QuantityPlain paper(weight: 20-24 lbs.)Letter, Lega

1-24 Loading PaperItems to AvoidTo prevent jams and damage to your machine, do not use the following:Creased paper• Wrinkled paper• Folded paper• C

1IntroductionLoading Paper 1-25Cautions When Loading PaperIf the paper is curled, stretch the paper into shape before loading it.• When• you inse

1-26 Loading PaperLoading Paper into the Paper CassettesPull the handle to open the paper cassette.1 Press down the paper lifting plate until it lo

1IntroductionLoading Paper 1-27Pinch the side paper guide and adjust to the width of the stack.5 Close the paper cassette.6 Set the paper size.7 Se

1-28 Loading PaperLoading Paper into the Bypass TrayWhen you need to use a paper size that is not currently loaded in the paper cassette, or when y

iv Regulatory informationQuadAccess® QuadAccess is a more powerful version of what already is a pretty powerful feature, called dual access. Whil

1IntroductionLoading Paper 1-291) Adjust the paper guides to fit the paper, 2) then lower the flapper release 3 lever.Set the paper size.4 See “Setti

1-30 Loading PaperSelect the paper cassette you want to set.3 [Cassette 2] appears only when the optional • 500-sheet 2nd cassette has been instal

1IntroductionLoading Documents 1-31Loading DocumentsBe sure to read the following guidelines before you begin faxing, copying or scanning.Acceptabl

1-32 Loading DocumentsScanning AreaThe scanned area is shown below.LetterA4Fax : Letter 8.4 in. (214 mm)/A4 8.2 in. (208 mm)Copy, Scan : Letter 8.

1IntroductionLoading Documents 1-33NoteBe sure any correction fluid, ink, or stamps on the document are completely dry • before loading.Remove all m

1-34 Loading DocumentsNoteBe sure any correction fluid, ink, or stamps on the document are completely dry • before loading.Be sure that the ADF is e

Chapter 2Operating the MachineMaking Copies ...

2-2 Making CopiesMaking CopiesThis section describes the basic procedure for making copies. For the detailed procedure, see the Copier Guide.Basic

12Operating the MachineMaking Copies 2-3Duplex CopyingYou can use this function to perform:• One-sided copying of a duplex document (2  1sided) •

2-4 Making CopiesSelect the copying method.3 Select [Long Edge] or [Short Edge], and press [Enter]4 .Refer to the description on the next page to s

1Limited warranty vLimited warrantyThis warranty is made by Muratec America, Inc. (hereafter referred to as “Muratec”). This warranty is valid only

12Operating the MachineMaking Copies 2-5NoteRefer to the following table when selecting the binding position.Binding position ImageLong EdgeShort E

2-6 Making CopiesCombineYou can copy a two page or four page document onto a single page.Scan SizeYou can erase the black shadows that appear when

12Operating the MachineScanning 2-7ScanningThis section describes the basic procedure for performing scanning. For details on other operations, see

2-8 ScanningPress [Mail Address].3 Enter the e-mail address, and press [Enter].4 Up to 50 characters can be entered for an e-mail address.Press <

12Operating the MachineScanning 2-9Using the Address Book for Transmission Load the document, and press <Scan>.1 For details on loading docu

2-10 ScanningManually Specifying a Folder Load the document, and press <Scan>.1 For details on loading documents, refer to “Loading Document

12Operating the MachineScanning 2-11Specify the shared folder to save the data to, and press [Enter].4 Press [Root] to return to the list of comput

2-12 ScanningScanning to an FTP ServerYou can scan a document to a specific folder on an FTP (File Transfer Protocol) server.FTP ServerNetworkManual

12Operating the MachineScanning 2-13Press [Host].3 Press [Link].4 Enter the link to the FTP server, and press [Enter].5 Start the link with two sla

2-14 ScanningEnter the user name, and press [Enter].7 Press [Password].8 Enter the password, and press [Enter].9 Press [Enter].10 Press <Start&g

vi Limited warrantyrequirements.4. Muratec will not be required to make adjustments, repairs or replacements if the product is installed or used a

12Operating the MachineScanning 2-15Specify the FTP shortcut.3 If you loaded the document in the ADF, this concludes the procedure.• If you loaded

2-16 ScanningLoad the document, and press <Scan>.1 For details on loading documents, refer to “Loading Documents”. (See page 1-31.)Press the

12Operating the MachineScanning 2-17Introduction to Advanced FunctionsThis product includes the following scan functions.ResolutionYou can set the

2-18 ScanningScan Path NotificationYou can receive an e-mail regarding the location that the scanned document was saved to.Document CategoryYou can

12Operating the MachineTransmitting Faxes 2-19Transmitting FaxesThis section describes the basic procedure for transmitting faxes. For details on o

2-20 Transmitting FaxesPress <Start>.4 If you loaded the document in the ADF, this concludes the procedure.• If you loaded the document on th

12Operating the MachineTransmitting Faxes 2-21Canceling Faxes This section describes the procedure for canceling faxes that are being transmitted.

2-22 Transmitting FaxesTransmitting PC FaxesThis machine features two methods of PC faxing:This section describes the procedure for transmitting a

12Operating the MachineTransmitting Faxes 2-23Select “Muratec Fax” as the printer.3 Click [Preferences] to open the detailed settings screen.4 Clic

2-24 Transmitting FaxesClick the [Fax Settings] tab.6 If it is necessary to change the user information, click [Select User...] and select 7 the us

1How to Read This Manual viiHow to Read This ManualSymbols Operational and Safety InformationIn this manual, the following symbols are used with t

12Operating the MachineTransmitting Faxes 2-25Enter the fax number in the “Fax Destination” entry box, and click [FAX].11 Pauses and other dialing

2-26 Transmitting FaxesIntroduction to Advanced FunctionsThis product includes the following fax functions. For details, refer to the Scanner and F

12Operating the MachineTransmitting Faxes 2-27Closed TransmissionWhen closed communication is set, fax messages cannot be transmitted and received

2-28 Transmitting FaxesOfframp TransmissionIf you transmit an e-mail to the machine, you can transmit the mail text and attached file via fax.

12Operating the MachinePrinting 2-29PrintingThis section describes the basic procedure for printing. For the detailed procedure, see the Printer Gu

2-30 PrintingSpecify each setting, and click [OK].4 Execute a print command in the application software.5 Introduction to Advanced FunctionsThis pr

3-1Chapter 3RegistrationRegistering Destinations ...3-2Reg

3-2 Registering DestinationsRegistering DestinationsTo use the address book or speed-dial, it is necessary to register a destination in the Address

123RegistrationRegistering Destinations 3-3Press a new button.5 Enter the name, and press [Enter].6 Up to 30 characters can be entered.Press [Fax N

3-4 Registering DestinationsUse the numeric keys to enter the fax number, and press [Enter].8 You can also register dialing options if you wish.• U

viii How to Read This ManualAbout symbol symbol indicates the direction of the document.When the document has a length longer than its width, we

123RegistrationRegistering Destinations 3-5Use the numeric keys to enter the PIN, and press [Enter].14 Press [Enter].15 To continue to register add

3-6 Registering Folder ShortcutsRegistering Folder ShortcutsUp to 300 frequently used shared folders can be registered as shortcuts.NoteBe sure tha

123RegistrationRegistering Folder Shortcuts 3-7Press [Shortcut Name].5 If you do not want to register the shortcut name, proceed to step 7.Register

3-8 Registering Folder ShortcutsEnter the user name, and press [Enter].10 Up to 64 characters can be entered.Press [Password].11 Enter the password

123RegistrationList of Settings 3-9List of SettingsIf you press <Setting> on the control panel, the settings screen is displayed. On this scr

3-10 List of SettingsFTP ShortcutYou can register, edit, and delete shortcuts to FTP servers.Refer to Chapter 7, “Registering Destinations” in the

123RegistrationList of Settings 3-11[Default Settings] ScreenThe default values are those used when you press <Reset> to return to the ready

3-12 List of SettingsSound SettingsYou can set the various sound settings.Refer to Chapter 1, “Specifying Default Settings” in the Administrator&a

123RegistrationList of Settings 3-13Network SettingsYou can specify the network settings for using the OfficeBridge and transmitting Internet Faxes.

3-14 List of Settings[Paper Settings] ScreenYou can make paper settings for receiving faxes and making copies. You can also insert different paper