Muratec QUADACCESS MFX-2590 User Manual

Administrator’s GuidePlain-paper digital Fax/Copier/Printer/ScannerPlease read this guide before operating this machine.After you finish reading this

Entering Characters 1-31Using Common FunctionsEntering Symbols / Special CharactersEntering Symbols / Special Characters Press [Symbol].1 Select t

Specifying the Network Settings 2-5112Management Setting the Subnet MaskIf DHCP is disabled, manually set the subnet mask.Open the TCP/IP settings

2-52 Specifying the Network Settings Setting the Gateway AddressOpen the TCP/IP settings screen.1 (See page 2-44.)Press [2 Default Gateway].Enter

Specifying the Network Settings 2-5312Management Setting the WINS Server AddressOpen the TCP/IP settings screen.1 (See page 2-44.)Press [WINS Ser

2-54 Specifying the Network SettingsRegistering LDAP ServersYou can search for destination information such as the e-mail address and name from an

Specifying the Network Settings 2-5512ManagementItem DescriptionAttribute SettingName 1 Set the name attribute. Up to 49 characters can be entered,

2-56 Specifying the Network SettingsPress [LDAP 6 Server Setting].Press [Add].7 When editing, select the setting you want to edit, and press [Edit]

Specifying the Network Settings 2-5712ManagementPress [Name].9 Enter the name to register in the LDAP server settings, and press [Enter].10 Press [

2-58 Specifying the Network SettingsSelect [ON] to require a login when accessing the LDAP server, or [OFF] to not 14 require it, and press [Enter]

Specifying the Network Settings 2-5912ManagementEnter the search start position, and press [Enter].22 Press [23 Max.Number of results].Enter the ma

2-60 Specifying the Network SettingsTo add search conditions, press [Optional Setting].27 If you do not want to change add any, proceed to step 35.

1-4 Entering CharactersEntering Spaces Press [Space] while entering characters. Entering “.com”You can press the [.com] button when entering e-ma

Specifying the Network Settings 2-6112ManagementSelect the search method, and press [Enter].33  Any: Displays search results that include the ente

2-62 Specifying the Network SettingsSetting the Primary LDAP Server You can set the LDAP server to use for LDAP searching from the registered LDAP

Specifying the Network Settings 2-6312ManagementDeleting LDAP Servers Press <Setting>.1 Press 2 the [Management] tab.If an administrator pas

2-64 Specifying the Network Settings Printing the LDAP Setting ListPress <Setting>.1 Press 2 the [Management] tab.If an administrator passwo

Specifying the Network Settings 2-6512ManagementNote You can print the LDAP setting list from [LDAP Server] in the [List] tab that is displayed aft

2-66 Specifying the Network SettingsExample: Setting the archive destination for transmitted faxes Here the procedure for setting the archive dest

Specifying the Network Settings 2-6712ManagementPress [Setting].8 The archive settings are enabled / disabled each time you press [Setting].Set the

2-68 Specifying the Network SettingsInitializing the Archive Settings Press <Setting>.1 Press 2 the [Management] tab.If an administrator pas

Specifying the Network Settings 2-6912ManagementSetting an E-mail GatewayThe e-mail gateway function enables you to set a prefix and suffix in advanc

2-70 Specifying the Network SettingsPress [Setting].7 Select [ON]8 , and press [Enter].Press [OFF] to disable the e-mail gateway settings.Press [Pr

Entering Characters 1-51Using Common FunctionsSelect the domain name you want to enter.3 The selected domain name is entered.The domain name select

Specifying the Network Settings 2-7112ManagementEnter the suffix to add to the end of the fax number using the numeric keys, 12 and press [Enter].Up

2-72 Specifying the Network SettingsPress [Automatic Logout6 Time].Enter the automatic logout time, and press [Enter].7 A number between 1 and 10

Mirroring the Machine Settings 2-7312ManagementMirroring the Machine SettingsYou can copy the data for the machine settings (such as the copy setti

2-74 Mirroring the Machine SettingsDirectly Copying Via the Network You can directly copy the data for the machine settings to another machine via

Mirroring the Machine Settings 2-7512Management Exporting to USB MemoryPress <Setting>.1 Press 2 the [Management] tab.If an administrator pa

2-76 Mirroring the Machine SettingsPress [USB Export].7 Select the folder to save the data for the machine settings, and press [Next].8 Press [Root

Mirroring the Machine Settings 2-7712Management Importing to the Machine from USB MemoryPress <Setting>.1 Press 2 the [Management] tab.If an

2-78 Mirroring the Machine SettingsSelect the machine settings data to import8 , and press [Import].Press [Root] to return to the screen when the U

Mirroring the Machine Settings 2-7912ManagementNote The difference in what is imported when [Setting only] is selected and when [All] is selected i

2-80 Mirroring the Machine SettingsDirectly Copying Via the NetworkWhen directly copying the data for the machine settings via the network, use the

1-6 Entering CharactersDeleting / Inserting CharactersTo delete a character, use the cursor buttons to move the cursor to the character you want to

Mirroring the Machine Settings 2-8112ManagementSelect [Setting 8 only] to copy only the machine settings or [All] to copy all the data, and press [

2-82 Mirroring the Machine SettingsPress [Direct Copy Allowed].6 Select [Allowed] to allow transmission requests or [NotAllowed] to prohibit 7 them

Chapter 3MaintenanceCleaning the Outside of the Machine ...3-2Cleaning the Control Pa

3-2 Cleaning the Outside of the MachineCleaning the Outside of the MachinePerform the following maintenance to use the machine properly.IMPORTANT D

Cleaning the Control Panel 3-3123MaintenanceCleaning the Control PanelWhen the touch panel is dirty, it may become difficult to operate the machine.

3-4 Cleaning the Scanning AreaCleaning the Scanning AreaCleaning the Automatic Document Feeder (ADF)If the document feeder rollers or scanning glas

Cleaning the Scanning Area 3-5123MaintenanceOpen the inner cover.3 Use a cloth moistened with water to clean the face of the rollers.4 Clean the na

3-6 Cleaning the Scanning AreaCleaning the Scanning AreaA dirty platen cover will cause black lines or other unwanted markings in scanned images. T

Chapter 4TroubleshootingError Messages ...4-2C

4-2 Error MessagesError MessagesWhen a transmission error occurs, or there is a problem with the machine, the information lamp will illuminate, and

Entering Characters 1-71Using Common FunctionsInserting Characters Use the cursor buttons to move the cursor to the right of the position you want

Error Messages 4-31234TroubleshootingError code Error message CountermeasureT.2.2 Confirm the remote fax. Transmit the document again. If this error

4-4 Error MessagesError code Error message CountermeasureT.4.2 The remote machine could not receive document.The transmitted pages were received bu

Error Messages 4-51234TroubleshootingError code Error message CountermeasureF-Code Rx error. The box does not exist in the machine.Check the F-Code

4-6 Error MessagesScan to Folder, Scan to Printer, and ScanTag Communication ErrorsError code Error message Countermeasure9000, 9999 System error

Error Messages 4-71234TroubleshootingScan to FTP and ScanTag Communication ErrorsError code Error message Countermeasure9000, 9999 System error o

4-8 Error MessagesResolving Internet Fax Reception Errors This information is displayed in the “Note” field of reception journal reports and the Of

Error Messages 4-91234TroubleshootingMessage on the display Description / SolutionMemory overflow. Cannot sort print. To print one set only, press [

4-10 Error MessagesMessage on the display Description / SolutionPaper size error.Specified paper:Load paper in Cassette 1(Cassette2, or bypass tray)

Troubleshooting 4-111234TroubleshootingTroubleshootingRead this section if trouble occurs with the machine. Contact your authorized Muratec dealer

4-12 TroubleshootingStatus Things to check CountermeasureThe settings registered for the time data and address book destinations disappearDid you t

1-8 Editing the Soft KeysEditing the Soft KeysUp to six advanced functions of each mode can be displayed on the ready screen. By assigning frequent

Troubleshooting 4-131234TroubleshootingSymptom Cause CountermeasureWhite or black spots are printedPRINTERYou are using an inappropriate type of pa

4-14 TroubleshootingSymptom Cause CountermeasureBlank spots are printedPRINTER PRINTERPRINTERPRINTER PRINTER PRINTER The paper is damp. Replace the

Troubleshooting 4-151234TroubleshootingSymptom Cause CountermeasureThe image is slantedPRINTERThe document is not loaded correctly.Load the documen

4-16 TroubleshootingStatus Things to check CountermeasureCannot transmit a document created in an application on a computer via fax or e-mailHave y

Troubleshooting 4-171234TroubleshootingStatus Things to check CountermeasureCannot use the Scan to E-Mail functionIs the size of the data too large

4-18 TroubleshootingStatus Things to check CountermeasureCannot print correctly using the Scan to Printer functionAre you using Windows 2000?Try sp

Troubleshooting 4-191234TroubleshootingStatus Things to check CountermeasureCannot print correctlyAre the paper size and orientation settings, etc.

4-20 TroubleshootingCannot InstallStatus Things to check CountermeasureCannot install Did you follow the installation procedure?Perform the install

Troubleshooting 4-211234TroubleshootingOfficeBridge TroubleshootingStatus Things to check CountermeasureGeneral problems Have you checked the networ

4-22 TroubleshootingStatus Things to check CountermeasureCannot transmit or receive faxesIs the system memory of the computer sufficient?Check wheth

Editing the Soft Keys 1-91Using Common FunctionsPress <Setting>.1 Press [Soft Key].2 3 Select the ready screen you want to set.Select the sof

Troubleshooting 4-231234TroubleshootingBrowser SettingsUse the following method to change the browser security settings.(The screens are of Windows

4-24 TroubleshootingDeselect [Require server verification (https:) for all sites in this zone], and click 5 the [Add] button.Click the [Close] butto

Troubleshooting 4-251234TroubleshootingEnable [Automatic prompting for file downloads] for downloads.8 Click the [OK] button.9 Click the [Yes] butto

4-26 When a Power Failure OccursWhen a Power Failure OccursMain Unit OperationWhen a power failure occurs During a phone call... You can continue

When a Power Failure Occurs 4-271234TroubleshootingErased Document NotificationWhen the image data stored in memory is erased by accident, a notifica

4-28 When a Power Failure Occurs

1-10 Editing the Soft KeysSelect the function you want to display as a soft key, and press [Enter].5 To continue to specify other soft keys, repeat

Editing the My MFP Shortcuts 1-111Using Common FunctionsEditing the My MFP ShortcutsYou can change the shortcut keys on the screen displayed when &

1-12 Editing the My MFP Shortcuts Editing from the Settings ScreenPress <Setting>.1 Press 2 the [Register] tab.Press [My MFP Shortcut].3 4 S

1234Chapter 1 Using Common FunctionsChapter 2 ManagementChapter 3 MaintenanceChapter 4 Troubleshooting

Editing the My MFP Shortcuts 1-131Using Common FunctionsEditing From the My MFP Screen Press <My MFP>.1 Press [Add/Edit].2 The remaining pro

1-14 Using My JobsUsing My JobsRegister a series of operations in My Jobs to allow all the registered operations to be performed with one press of

Using My Jobs 1-151Using Common FunctionsPress [4 Add].When editing, select the job you want to edit, and press [Edit]. Proceed to step 7.Select th

1-16 Using My JobsTo register the job name, press [Title].7 Enter the job name, and press [Enter].8 Up to 40 characters can be entered.Press [Start

Using My Jobs 1-171Using Common FunctionsRegistering / Editing From the My jobs Execution ScreenPress <My MFP>.1 Press [My Jobs].2 Press [A

1-18 Using My JobsDeleting My jobs Deleting From My jobs ScreenPress <Setting>.1 Press 2 the [Register] tab.Press [My Jobs].3 Select the 4 j

Using My Jobs 1-191Using Common FunctionsThe remaining procedure is the same as steps 4 4 to 5 in “Deleting From My jobs Screen”. (See page 1-18.)P

1-20 Using My JobsPrinting From My Jobs Execution ScreenPress <My MFP>.1 Press [My Jobs].2 Press [Add/Edit].3 The remaining procedure is th

Checking the Machine Information 1-211Using Common FunctionsChecking the Machine InformationIn the machine information on the My MFP screen, you ca

1-22 List of EntriesList of EntriesYou can register useful functions to use with each mode, such as address book destinations, My Jobs, and various

ii ContentsContentsHow to Read This Manual ...vSymbols ...

List of Entries 1-231Using Common FunctionsFunction Description Settings Reference pageAuto Distribute You can register conditions to determine whe

1-24 List of EntriesFunction Description Settings Reference pageF-Code Box You can register, edit, and delete F-Code Boxes, or print a list of the

Paper Settings 1-251Using Common FunctionsPaper SettingsYou can make paper settings for receiving faxes and making copies. You can also insert the

1-26 Paper SettingsList of Paper SettingsThe settings for the various functions in the paper settings are printed out in the device settings list.

Paper Settings 1-271Using Common FunctionsFunction Description SettingsSelect Print CassetteCopyYou can specify the cassettes to use when [Auto] is

1-28 Specifying Default SettingsSpecifying Default SettingsThe default values are those used when you press <Reset> to return to the ready sc

Specifying Default Settings 1-291Using Common FunctionsList of Default SettingsFunction Description SettingsDefault Mode You can set the ready scre

1-30 Specifying Default SettingsFunction Description SettingsSound Settings You can set the various sound settings.l VolumeYou can adjust the volum

Specifying Default Settings 1-311Using Common FunctionsFunction Description SettingsSound Settingsl AlarmYou can set the machine to inform you of e

1-32 Specifying Default SettingsFunction Description SettingsEnergy Save ModeYou can specify the settings for the low power mode or sleep mode incl

Contents iii1Setting the Protect Passcode ...2-7Closed Communication

Outputting Lists 1-331Using Common FunctionsOutputting ListsYou can print various lists from the [List] tab that is displayed after pressing <Se

1-34 Outputting ListsPrinting the User Usage Management ListPrints a list of the number of pages each user has used for each mode, and total result

Outputting Lists 1-351Using Common FunctionsPrinting the Root Certificate ListYou can print the fingerprints for the root certificates of private cert

1-36 Outputting ListsList of ListsList name Content printed Reference pageAddress Book List Prints a list of the destinations registered in the add

Using Personal Settings 1-371Using Common FunctionsUsing Personal SettingsIn the personal settings, you can customize the various settings for each

1-38 Using Personal SettingsPress [Soft Key Customization].5 Select [ON] and press [Enter].6 The remaining procedure is the same as steps • 3 to 5

Using Personal Settings 1-391Using Common Functions List of Personal SettingsFunction Description Settings Reference pageAddress Book EntryYou can

1-40 Using Personal SettingsUsing Personal SettingsPersonal settings can only be used when the user is logged in.Press 1 [Personal] after performin

Logging In / Logging Out 1-411Using Common FunctionsLogging In / Logging OutTo use the machine after receiving user authentication, perform a login

1-42 Logging In / Logging OutEnter the password, and press [Enter].3 If a password is not set, press [Enter] without entering a password.• The mess

iv ContentsChapter 4 TroubleshootingError Messages ...

Chapter 2ManagementList of Machine Management Settings ...2-2Setting Security Codes ...

2-2 List of Machine Management SettingsList of Machine Management SettingsYou can specify the important settings related to the machine, such as th

List of Machine Management Settings 2-312ManagementFunction Description Settings Reference pageMirroring You can copy the settings information to a

2-4 Setting Security CodesSetting Security CodesYou can set an administrator password to prevent users other than the administrator from editing th

Setting Security Codes 2-512ManagementEnter the password you want to set, and press [Enter].4 Up to 28 characters can be entered.Enter the password

2-6 Setting Security CodesEnter the administrator password, and press [Enter].4 Press [5 Administrator Password].Enter the new password, and press

Setting Security Codes 2-712ManagementSetting the Protect PasscodeYou can set a four digit number of your choice for the protect passcode. Make sur

2-8 Setting Security CodesEditing / Deleting the Protect Passcode Press <Setting>.1 Press 2 the [Management] tab.If an administrator passwor

Closed Communication 2-912ManagementClosed CommunicationWhen closed communication is set, fax messages are transmitted and received between Muratec

2-10 Closed CommunicationPress [Closed T6 ransmission].Select [ON] and press [Enter].7 Press [OFF] to disable closed transmission.Setting Closed Re

How to Read This Manual v1How to Read This ManualSymbolsIn this manual, the following symbols are used with the items where important operational a

Closed Communication 2-1112ManagementSelect [ON] and press [Enter].7 Press [OFF] to disable closed reception.Setting Passcode PollingIf you set pas

2-12 Closed CommunicationPress [Passcode Polling].6 Select [ON] and press [Enter].7 Press [OFF] to disable passcode polling.Setting the PasscodeSet

Closed Communication 2-1312ManagementPress [Passcode].6 Enter the four digit passcode using the numeric keys, and press [Enter].7 To disable the pa

2-14 Closed CommunicationCommunication and Range of PasscodesCommunication Range of Closed Transmission When closed transmission is set, fax messa

Closed Communication 2-1512ManagementCommunication Range of Closed Reception When closed reception is set, fax messages cannot be received from ma

2-16 Setting ID Check TransmissionSetting ID Check TransmissionID check transmission limits fax transmission to when the lower four digits of the f

Confirming the Destination Before Transmission 2-1712ManagementConfirming the Destination Before TransmissionYou can prevent the transmission of faxe

2-18 Confirming the Destination Before TransmissionSetting the Confirmation Dial FunctionsWhen using an address book destination or entering a destin

Confirming the Destination Before Transmission 2-1912Management Setting the Confirm Numeric Keys FunctionPress <Setting>.1 Press 2 the [Manage

2-20 Prohibiting Transmission to Multiple DestinationsProhibiting Transmission to Multiple DestinationsYou can prohibit the entering of multiple de

vi How to Read This ManualKey DescriptionsIn this manual, the operating keys are described as follows:The key names on the control panel are shown

Security Reception 2-2112ManagementSecurity ReceptionThis allows documents received after the security reception start time to be stored in memory

2-22 Security ReceptionEnter the protect passcode, and press [Enter].7 Press [ON].8 Select [AM] or [PM] and set9 the security reception starting t

Activating the PIN mask 2-2312ManagementActivating the PIN maskTo prevent unauthorized long-distance calls, some PBX (private branch exchanger) sys

2-24 Activating the PIN maskSelect [Mode1] or [Mode2], and press [Enter].6 Select [OFF] to deactivate the setting.

Function Protect Settings 2-2512ManagementFunction Protect SettingsYou can use the administrator password to manage various functions.You can manag

2-26 Function Protect SettingsSetting Function ProtectionNote To set function protection, it is necessary to set an administrator password (see pag

Function Protect Settings 2-2712ManagementSelect the function to set or edit.7 Select either option, and press [Enter].8 l Prohibited: Use of the f

2-28 Function Protect SettingsUsing Function ProtectionWhen a fax function is set to “Prohibited” When a fax function is set to “Prohibited” in th

Function Protect Settings 2-2912ManagementWhen “Protect ON” is Set If a function is set to “Protect ON” in the function protection settings, the p

2-30 Setting Mode ProtectionSetting Mode ProtectionYou can prohibit the copy, scanner, fax, or printer modes from being used.For example, if you en

Chapter 1Using Common FunctionsEntering Characters ...1

Setting Mode Protection 2-3112ManagementSelect the function to set.6 In this example, [Copy Protect] is set.Select [ON] and press [Enter].7 If you

2-32 Setting User AuthenticationSetting User AuthenticationYou can set authentication for the users to restrict use of the device.There are three t

Setting User Authentication 2-3312ManagementPress [Network Settings].5 Press [Authentication6 Method].The default setting is [Stand-Alone].Select

2-34 Setting User AuthenticationPress [Yes].8 The power of the machine is turned OFF, and then ON again.

Managing User Access/Cost Accounting 2-3512ManagementManaging User Access/Cost AccountingIf you use this function, you can check the total number o

2-36 Managing User Access/Cost AccountingPress [User Access/Cost Accounting].5 Press [Currency Setting].6 Select the currency unit, and press [Ente

Managing User Access/Cost Accounting 2-3712ManagementSpecifying the Charge SettingsSet the required functions to ON, and set the charge per page.Pr

2-38 Managing User Access/Cost AccountingEnter the charge per page and press [Enter].9 You can use [+], [-], and the numeric keys.To continue to sp

Managing User Access/Cost Accounting 2-3912ManagementErasing the Accounting DataYou can delete all the accounting data.Press <Setting>.1 Pres

2-40 Specifying the Network SettingsSpecifying the Network SettingsYou can set the various functions related to networking.Note Contact your networ

1-2 Entering CharactersEntering CharactersRefer to this section when entering characters for sender names or names for address book destinations, e

Specifying the Network Settings 2-4112ManagementSelect the desired setting.7 In this example, the LAN speed is changed to [10Mbps - Half Duplex].Pr

2-42 Specifying the Network SettingsFunction Description Settings Reference pageTCP/IP Settings You can set the settings for using the machine on a

Specifying the Network Settings 2-4312ManagementFunction Description Settings Reference pageScan to Print ClearYou can delete the printers register

2-44 Specifying the Network SettingsItem DescriptionIPv6 Setting You can set the following settings:l Obtain IPv6 addressl Link Local Addressl Glob

Specifying the Network Settings 2-4512Management Setting the Host NameOpen the TCP/IP settings screen. 1 (See page 2-44.)Press [Host Name].2 Enter

2-46 Specifying the Network Settings Setting the Workgroup NameNote The domain name cannot be used as the workgroup name.• If there is no workgrou

Specifying the Network Settings 2-4712Management Setting the DNS Server AddressOpen the TCP/IP settings screen. 1 (See page 2-44.)Press [DNS Serve

2-48 Specifying the Network SettingsEnter the address of the secondary DNS server, and press [Enter].6 Setting the DNS SuffixOpen the TCP/IP setti

Specifying the Network Settings 2-4912Management Setting DHCPYou can use a DHCP (Dynamic Host Configuration Protocol) server to automatically obtai

2-50 Specifying the Network Settings Setting the IP AddressIf DHCP is disabled, manually set the IP address.Open the TCP/IP settings screen. 1 (Se