Muratec F-520 User Manual Page 101
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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6-4 Troubleshooting
Symptom Causes Suggested solutions
Cannot send a
document to an
FTP server
The FTP server
setting is not set cor-
rectly.
Verify the FTP server settings.
If you are unsure about the FTP server setting,
contact your network administrator.
TCP/IP setting may
be incorrect.
Verify the TCP/IP settings. (See page 2-2 or 5-
21.)
E-mail issues
Symptom Causes Suggested solutions
Cannot received
e-mail
The data
received cannot
be read due to
the file format.
Ask the originator to resend the document in a sup-
ported file format, “TIFF-S”, “TIFF-F” or “TIFF-FX”.
Cannot connect to
the POP server
POP server IP
Address /Domain
name has not
been set-up cor-
rectly or the POP
server is down.
Check the POP server IP Address/Domain name.
(See “SMTP/POP settings” on page 4-2.)
If the POP server is registered using a domain name,
confirm that the DNS server address has been regis-
tered. (See “TCP/IP settings” on page 2-2 or 5-21.)
If necessary, consult your network administrator.
POP userID or
password is not
correct.
Check the userID and password for the POP3 server.
Check the POP3 authentication method.
(See “SMTP/POP settings” on page 4-2.)
If necessary, consult your network administrator.
Cannot connect to
the SMTP server.
The SMTP
server has not
been set-up cor-
rectly.
Check the userID and password for the SMTP server.
Check the SMTP authentication method.
(See “SMTP/POP settings” on page 4-2.)
If necessary, consult your network administrator.
Returns an error
report from the
remote Internet
FAX.
The document
was sent to an
Internet FAX
terminal in an
incompatible file
format.
Change the attached file format to “TIFF” or “TIFF-S”.
(See “E-mail setting” on page 4-4.)
- Network Guide 1
- Contents 3
- Trademarks 5
- Connecting to a LAN 6
- Connecting the cables 7
- 2-3Network settings 10
- Network settings 10
- 2-4 Network settings 11
- 2-5Network settings 12
- 2-6 Network settings 13
- 2-7Network settings 14
- DNS Settings 15
- DNS Suffix 16
- SMB settings 17
- 2-11Network settings 18
- 2-12 Network settings 19
- 2-13Network settings 20
- 2-14 Network settings 21
- Verifying the IP settings 22
- 2-16 Network settings 23
- Viewing the MAC address 24
- 2-18 Network settings 25
- Network settings code 26
- 2-20 Network settings 27
- 2-21Network settings 28
- 2-22 Network settings 29
- LDAP server settings 30
- Registering an LDAP server 31
- 3-3LDAP server settings 32
- 3-4 LDAP server settings 33
- 3-5LDAP server settings 34
- 3-6 LDAP server settings 35
- 3-7LDAP server settings 36
- 3-8 LDAP server settings 37
- 3-9LDAP server settings 38
- 3-10 LDAP server settings 39
- 3-11LDAP server settings 40
- 3-12 LDAP server settings 41
- 3-13LDAP server settings 42
- 3-14 LDAP server settings 43
- 3-15LDAP server settings 44
- Deleting an LDAP server 45
- LDAP parameter settings 46
- 3-18 LDAP server settings 47
- E-mail / I-Fax settings 48
- E-mail settings 49
- 4-3E-mail / I-Fax settings 50
- Sender information 52
- Preset text 52
- Preset subject 52
- 4-6 E-mail / I-Fax settings 53
- Using the Web browser 55
- 5-3Using the Web Browser 56
- Using the Web Browser 56
- Accessible settings 57
- 5-5Using the Web Browser 58
- Job management 59
- Print Job 60
- 5-8 Using the Web Browser 61
- Device Settings 62
- 5-10 Using the Web Browser 63
- Fax History 64
- 5-12 Using the Web Browser 65
- Mail History 66
- 5-14 Using the Web Browser 67
- Adding or editing a File Name 68
- Erasing the File Name 69
- Received Fax Forwarding 70
- 5-18 Using the Web Browser 71
- 5-19Using the Web Browser 72
- 5-20 Using the Web Browser 73
- TCP/IP settings 74
- 5-22 Using the Web Browser 75
- SMTP/POP server settings 76
- 5-24 Using the Web Browser 77
- 5-25Using the Web Browser 78
- E-mail Settings 79
- 5-27Using the Web Browser 80
- 5-28 Using the Web Browser 81
- LDAP Settings 82
- 5-30 Using the Web Browser 83
- 5-31Using the Web Browser 84
- Deleting an LDAP server 85
- Parameter Settings 86
- Folder Shortcuts 87
- 5-35Using the Web Browser 88
- Deleting a folder shortcut 89
- FTP Shortcut setting 90
- Editing an FTP shortcut 91
- Deleting an FTP shortcut 92
- Archive Settings 93
- 5-41Using the Web Browser 94
- Archive activation 95
- Network Settings Code 96
- 5-44 Using the Web Browser 97
- Troubleshooting 98
- Error Messages 99
- Network issues 100
- E-mail issues 101
- Appendix & Index 102
- Network setting items list 103
- SMTP/POP Settings 104
- E-mail Settings 104
- LDAP Settings 105
- Folder Shortcut 105
- FTP Shortcut 105
- Archive Settings 106
- Network Settings Code 106
- Ping command 106
- MAC address 106
- 7-6 Appendix & Index 107
- 7-7Appendix & Index 108
- 7-8 Appendix & Index 109
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