Muratec MFX-3550 User's Guide Page 177

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  • TROUBLESHOOTING
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Do not use creased, damp, or highly curled paper.
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Do not mix paper types in a tray.
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Use only recommended print media. (See Setting the paper size and type.)
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Ensure that the recommended side of the print media is facing down in the tray, or facing up in the
multi-purpose tray.
CLEARING PAPER JAMS
When a paper jam occurs, a warning message appears on the display screen.
In tray 1
1. Open and close the front door. The jammed paper is automatically ejected from the machine.
If the paper does not exit, go to the next step.
2. Pull out tray 1 .
3. Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the paper in this area, check the
fuser area around the toner cartridge. (See Inside the machine
.)
4. Insert tray 1 back into the machine until it snaps into place. Printing automatically resumes.
In optional tray 2
To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in
the following sections to clear the jam.
Click this link to open an animation about clearing a jam.
Click this link to open an animation about clearing a jam.
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