Muratec F-565 User's Guide Page 187
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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6-5windowS oPeration errorS
1
2
3
5
6
7
8
9
10
11
12
13
AI
troubLeShootinG
Phenomenon Device to check Check point Countermeasure
Cannot
transmit/
receive an
e-mail mes-
sage
PC Check if you set the account/
password settings of the
e-mail server correctly.
Configure the correct account/password
settings in the “SMTP/POP Settings”
dialog box of OfficeBridge.
Check if the LAN cable is
connected.
Check the LAN cable connection and con-
nect correctly.
Check if the LAN cable is
damaged.
Replace the LAN cable.
Check if the network card
(LAN card) is damaged.
Replace the network card.
Machine Check if the power is ON. Turn ON the power.
Check if the LAN cable is
connected.
Check the LAN cable connection and con-
nect correctly.
Check if the LAN cable is
damaged.
Replace the LAN cable.
Check if the phone line cable
is connected.
Check the phone line cable connection and
connect correctly.
Check if the phone line cable
is damaged.
Replace the phone line cable.
Check if the network set-
tings are correct.
Configure the network settings correctly
(refer to page 1-5).
Network
peripheral
devices (ex.
LAN hub,
router)
Check if the power is ON. Turn ON the power.
Check if the LAN cable is
connected.
Check the LAN cable connection and con-
nect correctly.
Check if the LAN cable is
damaged.
Replace the LAN cable.
Check if the network periph-
eral device is damaged.
Connect the LAN cable to another port
on the device and make sure it operates
correctly. If it fails to operate, replace the
device.
Check if the network set-
tings are correct.
Refer to the operational manual of the
device and configure the network settings
correctly.
Cannot use
the advanced
search func-
tion
Machine An LDAP server is not
registered or its settings are
not correct.
Refer to “LDAP Settings” (page 4-42) and
set correctly.
The TCP/IP settings are not
correct.
Refer to “TCP/IP Settings” (page 1-5) and
set correctly.
A document
created with
the specified
application
software
cannot be
sent by fax or
e-mail.
PC Check if “Muratec *** Fax”
is installed.
Otherwise, you cannot send a document
created with the specified application
software. Exit OfficeBridge and install
“Muratec *** Fax” .
Check if “Muratec *** Fax”
is selected.
From the print menu of the application
software, set the using printer to “Muratec
*** Fax”.
Check if the port settings of
“Muratec *** Fax” is correct.
Check the “Port to print” settings in
““Muratec *** Fax” and set the print des-
tination port with the correct IP address.
The Public
Inbox win-
dow is not
displayed.
PC Check if the document list
function is set to “ON”.
Set the function to “ON” in the function
setting dialog box of OfficeBridge Admin
Tools.
(*** indicates your machine’s model name, ex.“MFX-2050/F-565” or “MFX-1450/F-525”)
PC_Users_Guide.indb 5 2007/04/27 10:18:15
- PC User’s Guide 1
- Manuals for your machine 2
- Contents 3
- Trademarks 6
- How to read this manual 7
- Getting Started 9
- Machine overview 10
- Bulletin board 11
- Connecting the LAN cable 12
- TCP/IP settings 13
- 1-6 tcP/iP SettinGS 14
- DHCP setting 15
- 1-8 tcP/iP SettinGS 16
- 1-9tcP/iP SettinGS 17
- GettinG Started 17
- • “Muratec Print Driver” 18
- • “Muratec Fax Driver” 18
- <Utility Programs> 19
- System requirements 20
- Installing the driver 21
- In this case, click [Unblock] 28
- For Windows Vista 28
- Using OfficeBridge 29
- SinG officebridGe 31
- Sending a PC fax 33
- 2-6 SendinG a Pc fax 34
- 2-7SendinG a Pc fax 35
- Using OfficeBridge functions 36
- SinG officebridGe functionS 37
- OfficeBridge login / logout 39
- Logging out of OfficeBridge 40
- Entering destinations 42
- (1) Check the boxes 43
- (2) Click [Add] 43
- Searching for a destination 45
- Resending documents 50
- Forwarding received documents 50
- Canceling a transmissions 51
- Viewing the posted files 56
- Operation flow 58
- Using the Option Tools 65
- 3-2 oPtion tooLS Menu 66
- User Registration 67
- 3-4 uSer reGiStration 68
- 3-6 uSer reGiStration 70
- Deleting a destination 71
- 3-8 uSer reGiStration 72
- Importing user registration 73
- 3-10 uSer reGiStration 74
- Registering a new group 74
- Editing a group 75
- Deleting a group 75
- 3-12 uSer reGiStration 76
- 3-13uSer reGiStration 77
- 3-14 uSer reGiStration 78
- Common Job Settings 79
- 3-16 coMMon Job SettinGS 80
- Print Job 81
- 3-18 coMMon Job SettinGS 82
- 3-20 ManaGeMient inforMation 84
- 3-21ManaGeMient inforMation 85
- 3-22 ManaGeMient inforMation 86
- 3-23ManaGeMient inforMation 87
- 3-24 SetuP 88
- Deleting a file name 89
- 3-26 SetuP 90
- Deleting a category name 91
- 3-28 network confiGuration 92
- 3-29network confiGuration 93
- 3-30 network confiGuration 94
- FTP Shortcuts 95
- 3-32 network confiGuration 96
- Using the Admin Tools 97
- 4-2 adMin tooLS Menu 98
- 4-3adMin tooLS Menu 99
- 4-4 oPeninG the adMin tooLS 100
- 4-5oPeninG the adMin tooLS 101
- 4-6 uSer reGiStration 102
- 4-7uSer reGiStration 103
- 4-8 uSer reGiStration 104
- Changing user information 105
- Deleting user information 105
- 4-10 uSer reGiStration 106
- Exporting user information 106
- Importing user information 106
- Address Book 107
- 4-12 coMMon Job SettinGS 108
- Management Information 109
- 4-14 ManaGeMent inforMation 110
- Fax History 111
- Mail History 111
- 4-16 ManaGeMent inforMation 112
- 4-17ManaGeMent inforMation 113
- 4-18 SetuP 114
- Scan Settings 115
- 4-20 SetuP 116
- 4-21SetuP 117
- 4-22 SetuP 118
- File Name 119
- Category 119
- 4-24 SetuP 120
- 4-25SetuP 121
- 4-26 SetuP 122
- 4-27SetuP 123
- 4-28 SetuP 124
- Public Inbox 125
- 4-30 SetuP 126
- Network Configuration 127
- 4-32 network confiGuration 128
- 4-33network confiGuration 129
- 4-34 network confiGuration 130
- 4-35network confiGuration 131
- 4-36 network confiGuration 132
- E-mail Settings 133
- 4-38 network confiGuration 134
- 4-39network confiGuration 135
- 4-40 network confiGuration 136
- 4-41network confiGuration 137
- 4-42 network confiGuration 138
- 4-43network confiGuration 139
- 4-44 network confiGuration 140
- Parameter Settings 141
- 4-46 network confiGuration 142
- Archive Settings 143
- 4-48 network confiGuration 144
- Archive activation 145
- 4-50 network confiGuration 146
- 4-51network confiGuration 147
- 4-52 network confiGuration 148
- 4-53network confiGuration 149
- 4-54 network confiGuration 150
- 4-55network confiGuration 151
- 4-56 Network CoNfiguratioN 152
- Network Settings Codes 153
- 4-58 network confiGuration 154
- Using the Utility Programs 155
- 5-2 utiLity ProGraMS Menu 156
- Muratec OB InfoMonitor 157
- 5-4 Muratec ob infoMonitor 158
- OfficeBridge setting 159
- Notification Set-up 160
- Using Muratec OB InfoMonitor 161
- Environment settings 162
- User settings 163
- Download setting 165
- File format 166
- Creating new download tasks 167
- Editing a task 169
- Deleting a task 169
- Run the task 170
- General Settings 173
- Network Settings 174
- Muratec OB CoverPage Editor 175
- Editing the cover page 177
- How to insert the data: 178
- Sending a cover page 179
- Muratec OB TiffMaker 181
- 5-28 Muratec ob tiffMaker 182
- Troubleshooting 183
- 6-2 windowS oPeration errorS 184
- 6-3windowS oPeration errorS 185
- 6-4 windowS oPeration errorS 186
- 6-5windowS oPeration errorS 187
- 6-6 windowS oPeration errorS 188
- Printing errors 189
- 6-8 PrintinG errorS 190
- Muratec OB InfoMonitor errors 191
- For Internet Explorer 7 users 193
- 6-12 creatinG a Shared foLder 194
- 195
- 6-14 creatinG a Shared foLder 196
- 6-16 creatinG a Shared foLder 198
- 6-17creatinG a Shared foLder 199
- 6-18 creatinG a Shared foLder 200
- 6-19creatinG a Shared foLder 201
- 6-20 creatinG a Shared foLder 202
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