Muratec MFX-1500 User Manual download pdf (Page 129)

Just in case . . .

3.11

Specific errors

Let’s quickly summarize the error codes you may see on an error report:

Dialing errors

.0.1,

.0.3,

The remote unit didn’t respond, the call could not be

.0.8

completed or,

STOP

was pressed while the unit was dialing. Try

the call again. If the message is repeated, call the operator of the

remote unit to verify the unit’s operation.

.0.2

The remote fax machine is busy. Call again.

.0.6,

.0.7

Either the remote fax unit didn’t respond, the call somehow

didn’t go through or someone pressed

STOP

while the calling fax

machine was dialing. Call again.

Reception errors

.1.1

The calling fax machine didn’t respond to your fax machine.

This can happen if someone dials a wrong number or if the

remote machine restricts access through use of a passcode.

.1.2

The two fax machines were incompatible. Your fax machine

sends and receives only

ITU

Group 3 (see Glossary, pages

3.18–3.21) fax communication, the industry standard since the

early 1980s.

.1.4

Someone pressed

STOP

at the receiving fax machine.

.1.5

The fax machine didn’t detect the silence period required for

closing the communications “channel” when receiving an

RCR

.2.1

A compatibility error occurred (junk fax detection).

.2.3

Poor phone line conditions made fax communication

impossible. Call someone at the remote fax machine.

.3.1

The sending fax machine detected too many errors from the

receiving fax machine.

.3.3

The sending fax machine is incompatible or had a document

feeder program during transmission.

.3.4

Poor phone line conditions may have prevented your fax from

properly printing some or all of the pages it received.

.3.5

Poor line conditions prevented reception.

.4.2

Either the line disconnected before transmission or the

transmitting fax machine needs maintenance.

.4.4

The fax machine has reached its memory capacity.

.5.1,

.5.2

ECM

reception failed (perhaps due to line noise).

Transmission errors

.1.1

The remote fax machine didn’t respond to your machine. Call

someone at the remote machine.

.1.4

Someone pressed

STOP

at the remote unit in the middle of the

“handshake” (the very first part of the fax communication, when

the two units “agree” on the settings they’ll share).

.2.1

Either the phone line disconnected during transmission or fax

communication became impossible due to bad phone line

conditions. Re-try the call.

.2.2

The two fax machines were incompatible. Your fax machine

sends and receives only

ITU

Group 3 (see “Glossary”, pages

3.18–3.21) fax communication, the industry standard since the

early 1980s.

.2.3

Bad phone line conditions made fax communication impossible.

Conditions can change rapidly, so re-try the call later.

.3.2

The fax machine didn’t detect the silence period required when

closing the communications “channel.”

.4.2

After transmission began, poor line conditions developed. Re-try

the call.

.4.4

Poor line conditions prevented transmission. Re-try the call.

.5.1,

.5.2,

ECM transmission failed (perhaps due to line noise). Conditions

.5.3

can change rapidly, so re-try the call later.

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Muratec MFX-1500 User Manual Page 129

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